CRICO Insights: May 2016

Top 5 Best Practices for Physician-Nurse Patient Safety

1. In-person, face-to-face interaction

2. Multi-disciplinary teamwork training

3. Cross-disciplinary shadowing: see the other side

4. Clinical leaders “walk the walk,” modelling respectful behavior

5. Inclusive, multi-disciplinary peer review sessions

Find out more about how collaboration promotes patient safety...

When Things Go Wrong

Produced 10 years ago, this educational film still resonates with meaningful lessons for physicians on communicating effectively in the aftermath of an adverse event. Patients, families, and clinicians react to adverse events...

Miscommunication Among Clinicians

Across all settings and professional roles, communication is complicated by breakdowns throughout the process of getting important information from Person A to Person B. Who, what, when, where, how, and why...


Unreconciled Specialist Opinion/Recommendation

The PCP saw the patient for regular visits, but was not aware of the pulmonologist’s recommendation for additional follow up regarding a lung concern. Has this type of event happened at your practice?


Team Care, Alert Fatigue Near Top of EMR Agenda

At a recent gathering of medical malpractice professionals in Boston, Dr. David Bates shared a vision of the next five years of health information and electronic medical records. Listen

June 9, 2016

Mind the Gaps

Avoiding the risks of communication failures in patient care

patient safety symposium | Revere Hotel, Boston, MA

Learn what you can do to avoid communication missteps that can lead to patient harm and allegations of medical malpractice. Program details, CME* information, hotel accommodations, and registration options now available.

Register Now>>

*CRICO/Risk Management Foundation of the Harvard Medical Institutions, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. This activity is designed to be suitable for Risk Management study in Massachusetts.

Latest News from CRICO

Get all your medmal and patient safety news here.

    The Patient Safety Adoption Framework: A Practical Framework to Bridge the Know-Do Gap

    CRICO Grants
    Many patient safety initiatives fail to be adopted and implemented, even when proven effective. This creates the well-recognized know-do gap—which occurs when health care workers know what should be done based on evidence vs. what takes place in practice. To address this issue, CRICO funded the development of a patient safety adoption framework and had it evaluated by leaders in quality and safety. The framework and its findings were published online in the Journal of Patient Safety in April 2023.

    Utilization of Electronic Health Record Sex and Gender Demographic Fields: A Metadata and Mixed Methods Analysis

    CRICO Grants
    This CRICO co-funded retroactive study published in the Journal of the American Medical Informatics Association analyzed the records of patients 18 years of age or older in the Mass General Brigham health system with a first Legal Sex entry (registration requirement) between 2018 and 2022. The study was important because "Sex and gender demographic data are widely viewed as essential to providing culturally responsive gender affirming care and facilitating research and public health interventions."

    How Does Work Environment Relate to Diagnostic Quality? A Prospective, Mixed Methods Study in Primary Care

    CRICO Grants
    The aim of this CRICO-funded study was to develop a tool assessing key elements of the diagnostic assessment process and apply it to a series of diagnostic encounters examining clinical notes and encounters' recorded transcripts.
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