This frank and moving film features eight patients and their families sharing the impacts of medical error on their lives. Their searing insights offer ideas for improving the healthcare system and patient/provider communication. The patient's perspective, in this unique format, is a rare and compelling gift. This educational package includes the feature film (26 minutes) created by Tom Delbanco, MD and Tom Augello, CRICO; six theme-based vignettes; five patient narratives; and A Guide for Learners and Facilitators and an annotated bibliography. Dr. Delbanco was the Koplow–Tullis Professor of General Medicine and Primary Care at Harvard Medical School and a physician at Beth Israel Deaconess Medical Center.
CRICO’s film, Healing the Healer is available free of charge. This dramatic documentary film exposes the painful impact on clinicians when patient care goes wrong. Healing the Healer includes a call to action to assist healers with their own recovery so they are able to continue delivering optimal care to their patients.
“Future of Electronic Health Records: Supporting Clinicians and Patients,” is a video call to action from Harvard's malpractice insurer to make major improvements to electronic health record systems. Startling statistics help tell the story, along with dramatization of common challenges leading to clinician burnout. Interviews with experts in human factors, clinician burnout, and health IT provide ideas on how to turn things around.
Can we move today's electronic medical record model the from a data-repository model, to one that truly helps clinicians in the middle of their workflow?