Communication failures are a leading contributing factor in medmal cases. Our patient safety resources, informed by experts from across the Harvard medical community, help reduce your risk of being sued through case studies, clinical guidelines, podcasts, and more.

Malpractice Risks in Communication Failures

This Candello Report looks at 7,149 cases in which facts, figures, or findings got lost between the individuals who had that information and those who needed it—across the spectrum of health care services and settings.

Communication Failures Report
Comm Failures

Our Case Studies

CRICO's case studies educate you on what can go wrong in clinical settings and how you can prevent similar issues.

More Communication


    CRICO Grant Spotlight: Breast Cancer Risk Assessment Among Women 40–49 in Primary Care

    Through a CRICO grant-funded project, Mara Schonberg, MD, MPH, sought to learn if providing women age 40-49 with information about their risk of breast cancer is useful to them when deciding on breast cancer screening and prevention interventions. Participants completed a pre-test, received their personalized breast cancer risk report, saw their primary care clinician, and completed a post-test.
    doctor and patient in virtual appointment

    Advisory: Detecting and Reporting Patient Safety Risks in Virtual Care Delivery

    On September 23, 2021, the Academic Medical Center Patient Safety Organization (AMC PSO), in association with the Alliance for Quality Improvement and Patient Safety (AQIPS), hosted the first National Safe Table for PSOs on the topic of detecting and reporting patient safety risks associated with virtual care delivery.
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