CRICO Insights: April 2019
Key Ways to Rise Up When EHRs Are Unexpectedly Down
What you can do before, during, and after an unexpected Electronic Health Records (EHR) system fail.
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Participate in EHR downtime drills.
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Know where, how, and to whom to go to for downtime/recovery updates.
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Communicate responsibly to patients about the downtime status and safeguards in place.
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Practice safe information exchange, including verbal and paper handoffs.
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Acknowledge the extra work and increased risk of burnout; support fellow workers and reach out if overwhelmed.
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Wait for the “all clear.” Downtime isn’t over for you until it’s over for everyone.
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Learn more: EHR Downtime: What Clinicians Need to Know. Or, download the complete EHR Downtime Guidelines.
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Is an Apology After an Adverse Event Treated as an Admission of Negligence?
Short answer: No. However, some types of apologies are better than others. Get the FAQs about dealing with adverse events...
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 PODCAST
Fatal Misplaced Tube Casts Light on Supervision?
A 75-year-old woman with respiratory failure had her oral gastric tube replaced with a Dobhoff nasogastric tube, which led to her death. Dr. Laura Myers assesses the case...
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 CASE STUDY
A Forgotten Stent
Patient suffers an infection when a biliary stent that should have been removed after three months is discovered still in place after 12 months. What went wrong?
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Convenient Bundles for CME
We provide prepackaged sets of content to make earning your 0.5 Risk Management Category 1 Study in Massachusetts easy-peasy. There’s something for everyone...
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