Rapid PULSE 360 Pilot July 2024 Update

Highlights

Since the CRICO board approved a CRICO-directed grant for the Rapid PULSE 360 Pilot Program in March 2022, the following organizations have either completed or are working on the first-round survey:

• Beth Israel Deaconess – Milton
• Boston Children’s Hospital
• Brigham and Women’s Hospital
• Lahey Hospital
• Massachusetts Eye & Ear Infirmary
• Mass General Brigham
  • Pathology
  • Emergency Medicine
• Massachusetts General Hospital
• New England Baptist Hospital
• Newton-Wellesley Hospital
• North Shore Medical Center

Over 1,100 individuals are currently scheduled to participate in this program and more than 700 individuals have completed their initial survey and, where applicable, have received coaching from PULSE staff. Coaching has demonstrated significant improvement in peer relationships and is required as part of this pilot program.

Upcoming Activities

CRICO is developing a Pulse Coaching Best Practices document; it is anticipated this will be available by Fall 2024.

In addition, CRICO anticipates development of best practices focused on Employee Accommodation Requests. Our first step was to form a working group that guided development of this document.