CRICO Insights: May 2019
Do’s and Don’ts of Judging Past Care
Remarks or medical record entries critical of prior care are a frequent reason patients consider litigation. Before you cast blame, consider these suggestions:
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accurately and objectively document the patient’s condition at the time you assume care
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answer your patient’s questions without displaying judgment
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“keep the record straight,” without pointing fingers or blaming others
make oral or written criticism of a patient’s previous care—you may not have all the facts
make casual, critical remarks—they may be taken more seriously than you intend
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