CRICO Insights: April 2019

Key Ways to Rise Up When EHRs Are Unexpectedly Down

What you can do before, during, and after an unexpected Electronic Health Records (EHR) system fail.

Participate in EHR downtime drills.

Know where, how, and to whom to go to for downtime/recovery updates.

Communicate responsibly to patients about the downtime status and safeguards in place.

Practice safe information exchange, including verbal and paper handoffs.

Acknowledge the extra work and increased risk of burnout; support fellow workers and reach out if overwhelmed.

Wait for the “all clear.” Downtime isn’t over for you until it’s over for everyone.

Learn more: EHR Downtime: What Clinicians Need to Know. Or, download the complete EHR Downtime Guidelines.


Is an Apology After an Adverse Event Treated as an Admission of Negligence?

Short answer: No. However, some types of apologies are better than others. Get the FAQs about dealing with adverse events...


Fatal Misplaced Tube Casts Light on Supervision?

A 75-year-old woman with respiratory failure had her oral gastric tube replaced with a Dobhoff nasogastric tube, which led to her death. Dr. Laura Myers assesses the case...


A Forgotten Stent

Patient suffers an infection when a biliary stent that should have been removed after three months is discovered still in place after 12 months. What went wrong?


Convenient Bundles for CME

We provide prepackaged sets of content to make earning your 0.5 Risk Management Category 1 Study in Massachusetts easy-peasy. There’s something for everyone...

Latest News from CRICO

Get all your medmal and patient safety news here.
Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.