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Patient Voice: Beth Felt a Lump but the Nurse Didn’t. How a Patient and her Providers Turned it Around
By Tom A. Augello, CRICO

Patient Voice: Beth felt a lump in her breast but the NP covering for her regular primary care doctor told her there wasn't a need for testing because she didn't feel it. An insistent patient, a concerned doctor, an apology, stellar coordination with specialists, and remission complete the story. Now, this patient praises her health care providers and the institutions they work in.

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Resources for Presenters

The CRICO Are You Safe? case studies contain information that you can access in different formats: web pages, one page handouts, and a slideshow version with additional data included.

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CRICO’s Are You Safe? Case Studies

These case studies are designed to help all members of a multidisciplinary team reduce the risk of patient harm in the course and diagnosis and treatment. Office-based events that trigger malpractice cases present valuable opportunities to identify vulnerabilities in communication, clinical judgment, and patient care systems.

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Are You Safe? Library

Are You Safe? cases are available as double-sided single sheets or slideshows that you can use to discuss improving patient safety in the office setting. This page lists all items by topic. Click through to see how you can earn category 2 Risk Management credits.

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Are You Safe? Overview

CRICO works closely with your organization’s Patient Safety and Risk Management staff to build expert resources for individual and team-based education and training.

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‘Grass Roots’ Research Sprouts From Harvard Medmal Data
By Tom A. Augello, CRICO

In 2016, CRICO hosted a “Research Day” to highlight more than 17 past and current projects supported through the insurer’s grant program via RFAs. This event facilitated the cross-fertilization of ideas and feedback across its patient safety research community.grant_icon

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Missing an MI When Symptoms Didn't Match Diagnosis
By Tom A. Augello, CRICO, Lisa Heard, MSN, RN, CGRN, CPPHQ, CRICO Carla Ford, MD, CRICO

A presumptive diagnosis during an office visit kept the doctor from broadening the differential to include a much more serious condition. Commentator Carla Ford, MD says, “These are the kinds of situations that our primary care providers and urgent care providers are faced with all the time.”

 

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A Patient Safety Survey Course
By Jock Hoffman, CRICO

What do you want to learn more about?

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Who’s Who in Health Care?
By Jock Hoffman, CRICO

It’s not always clear who does what.

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National MedMal Huddle Looks at Communication Errors/Solutions
By Tom A. Augello, CRICO

Nearly 3 in 10 medical malpractice cases have identifiable problems with communication, according to a report by CRICO, the malpractice insurer for the Harvard medical institutions. Proven solutions highlighted a national gathering of patient safety leaders in Boston.

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