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< Back To Patient Safety

Harvard Hospitals Turn to Trusted Friend to Find Vulnerabilities
By Tom A. Augello, CRICO

Understanding its own risks and patient care vulnerabilities is vital to a health organization, but gaining that understanding is hard. Hospital leaders in the Harvard system are enthusiastic about outside risk assessments from CRICO, because the recommendations that come out are tangible, with no punitive component.

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At the End of Information Blocking, an Opening for Patient Safety
By Jock Hoffman, CRICO

Opening your notes offers the potential to enhance patient safety by linking clinicians and patients between visits–times when ambulatory vulnerabilities often compound.

 

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More Recently Asked Questions
By Jock Hoffman, CRICO

Queries about malpractice and patient safety.

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Unclear Discharge Instructions, Patient Loses Foot
By Tom A. Augello, CRICO,
Margaret Janes, CRICO

In a lawsuit naming the Emergency Medicine physician and a nurse, the patient alleged that a dressing was applied too tightly, compromising the circulation and resulting in a gangrenous foot, requiring amputation. Despite an eventual defense verdict, some lessons show how to prevent this bad clinical result and a five-year legal ordeal.

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Recently Asked Questions
By Jock Hoffman, CRICO

Clinicians express concerns about malpractice and patient safety.

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Reducing the Occurrence of Malpractice Cases Involving Insufficient Documentation
By Jock Hoffman, CRICO

To prevent documentation related cases, consider chart audits along with education regarding what critical information is too often not captured within the patient’s record(s).

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Are You My Doctor? Cards Help Patients
By Tom A. Augello, CRICO

It’s easy to see how patients become confused and dissatisfied in a busy healthcare environment. Multiple risks to patient safety may lie in this scenario; trust, adherence, follow-through, and patient engagement are all on the line. One Harvard graduate and researcher thinks a lot of this can be cleaned up and made safer with a simple card that a physician hands to a patient when they first meet.

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Nothing is “Routine” for an Anxious Patient or Family
By CRICO Staff

In this case, a pediatric practice struggled to satisfy the family of a boy after two years of appropriate primary care. What did they learn about communicating with patients and their families over routine medical matters?

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Are Best Practices (Still) a Good Idea?
By Jock Hoffman, CRICO

Is their best practice better than yours? And who said it was the best?

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CRICO Insights: July 2019
By Alison Anderson, Missy Padoll, Wallinda Hutson, CRICO

Insights July 2019: Risks for Residents and General Medicine

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