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Cracking the Code for Better Rapport Among Generations
By Missy Padoll, CRICO, Tom A. Augello, CRICO

Understanding “generation codes” gives clinicians insight into their patients’ and colleagues’ mindsets and provides a tool for building the rapport needed for a productive healthcare relationship.

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Improving Dx, Culling Bad Claims, and more
By Alison Anderson, Missy Padoll, Wallinda Hutson, CRICO

Insight September 2018: Improving Dx, Culling Bad Claims, and more

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Primary Care Docs Try to Up Their Diagnosis Game
By Tom A. Augello, CRICO

The idea of missing something, or finding out that follow up on a lab order or specialty consult fell through the cracks, can haunt providers. Nothing represents these concerns better than a claim from a patient or family that you failed to diagnose their cancer. A recent review of professional liability claims from across the United States shows that diagnosis-related claims account for a higher percentage of dollar costs than any other category.

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Defendant Perils, Missed Cancers, and more
By Alison Anderson, Missy Padoll, Wallinda Hutson, CRICO

Insight August 2018: Defendant Perils, Missed Cancers, and more

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Case Study, Surgeon Culture, and more
By Alison Anderson, Missy Padoll, Wallinda Hutson, CRICO

Insights July 2018: Case Study, Surgeon Culture, and more

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Patient Safety Becoming a Family Affair
By Tom A. Augello, CRICO

Experts: the need to pull families onto the patient safety team will only grow with ongoing trends of shorter hospital stays, and care moving into ambulatory sites and even into the patient’s home. Family caregivers will be a big part of safety at each stage.

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On the witness stand, risk management CME, and more...
By Alison Anderson, Missy Padoll, Wallinda Hutson, CRICO

Insight October 2017: On the witness stand, risk management CME, and more

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10,000 Medical Apps and Counting
By Jock Hoffman, CRICO

Choice selections from an endless supply.

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How Simulators Help OR Teams Really Act Like Teams
By Tom A. Augello, CRICO

Surgeons, nurses, doctors, technicians and others gather in simulators at Harvard to learn teamwork.

Participants say it saves lives, money, and grief. Even skeptics say it’s worth the time and it should be done everywhere.grant_icon

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Physicians Needed for Medical Malpractice Tribunal Service
By Elizabeth Cushing, Esq., CRICO

Help prevent wrongful malpractice suits. Massachusetts is interested in attracting more physicians to participate in the mandatory tribunals for malpractice actions. Physicians who serve on tribunals earn both Risk Management Credit for CME as well as a valuable experience.

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