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Marc Pimental, MD, MPH, a CRICO HMS Fellow
By Tom A. Augello, CRICO

View this short video featuring Marc Pimentel, MD, MPH discussing his experience in the CRICO-funded Patient Safety & Fellowship program.


Bijay Acharya, MD, MPH, a CRICO HMS Fellow
By Tom A. Augello, CRICO

View this short video featuring Bijay Acharya MD, MPH discussing his experience in the CRICO-funded Patient Safety & Fellowship program.


Culture Helped, Hurt in this Dosage Error
By Barbara Szeidler, RN, BS, LNC, CPHQ, CPPS, CRICO
Tom A. Augello, CRICO

In this case, an 8-year-old girl experienced a tenfold dosing error of clotting factor, requiring admission and observation due to increased risk of stroke. It could be said that the culture at this hospital both contributed to the error, and contributed to a good response by staff.



Understanding “Standard of Care” A Doctor and a Lawyer Share from the Medmal Front Lines
By Carla Ford, MD, John Reardon, JD, Tom Augello, CRICO

For many in the medical profession, some of the basics of law and malpractice claims are a little mysterious. The key question about negligence is whether or not the provider failed to meet the “standard of care.” But how do we know what the standard of care is? We hear from a lawyer and and a doctor about what they’ve learned working in the world of medical errors and malpractice law.


No Review of Test Result, and
Girl Suffers Wrong Dx for Years
By Kathy Dwyer, MSN, RN, CRICO, Terese Berry, MD, CRICO, Tom A. Augello, CRICO

An 8-year old girl was treated over three years for a condition she never had. Multiple providers missed a test result that showed she had celiac disease, so it went untreated and she suffered. The resulting lawsuit resulted in a settlement against two of her doctors. This case study not only reviews the facts, but it also features suggestions from an expert reviewer on how to prevent similar mistakes managing test results.


Patient Voice: Beth Felt a Lump but the Nurse Didn’t. How a Patient and her Providers Turned it Around
By Tom A. Augello, CRICO

Patient Voice: Beth felt a lump in her breast but the NP covering for her regular primary care doctor told her there wasn't a need for testing because she didn't feel it. An insistent patient, a concerned doctor, an apology, stellar coordination with specialists, and remission complete the story. Now, this patient praises her health care providers and the institutions they work in.


Called to be Juror in Medmal Case? Lawyers Want to Talk to You
By Ellen Cohen, Esq.
Adler, Cohen, Harvey, Wakeman, Guekguezian, LLP

In Massachusetts, the law recently changed, regarding how juries are selected in civil trials, including medical malpractice cases. Now lawyers can question individual jurors directly.


CRICO Defendants Share Experiences (Video Series)
By Tom A. Augello, CRICO

Watch these video interviews with clinicians who share their experience working with CRICO as defendants in a lawsuit.


‘Grass Roots’ Research Sprouts From Harvard Medmal Data
By Tom A. Augello, CRICO

In 2016, CRICO hosted a “Research Day” to highlight more than 17 past and current projects supported through the insurer’s grant program via RFAs. This event facilitated the cross-fertilization of ideas and feedback across its patient safety research community.grant_icon


Missing an MI When Symptoms Didn't Match Diagnosis
By Tom A. Augello, CRICO, Lisa Heard, MSN, RN, CGRN, CPPHQ, CRICO Carla Ford, MD, CRICO

A presumptive diagnosis during an office visit kept the doctor from broadening the differential to include a much more serious condition. Commentator Carla Ford, MD says, “These are the kinds of situations that our primary care providers and urgent care providers are faced with all the time.”


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