Answer. Then Stop.

Recent Coverage

March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.


March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.


January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Listen, Answer the Question, and Shut Up

  • April 20, 2017

Hiller Zobel, LLB, a retired judge and co-author of an updated book on doctors and the law, discusses with HealthLeaders Media how physicians can best help themselves when medical malpractice is alleged. Zobel’s book, Doctors & the Law, that he co-authors with Stephen N. Rous, MD, was published by CRICO in November 2016.

Judge Zobel says, “The general message to a doctor who’s sued is: Of course, you think the world is ending, but it really isn’t and things are better than you think.”


Citation for the Full-text Article

Ready T. Listen, Answer the Question, and Shut Up.  HealthLeaders MediaApril 20, 2017.


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