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When Things Go Wrong for Residents
By Jock Hoffman, CRICO

 Learning from mistakes is more challenging for residents.

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Culture Helped, Hurt in this Dosage Error
By Barbara Szeidler, RN, BS, LNC, CPHQ, CPPS, CRICO
Tom A. Augello, CRICO

In this case, an 8-year-old girl experienced a tenfold dosing error of clotting factor, requiring admission and observation due to increased risk of stroke. It could be said that the culture at this hospital both contributed to the error, and contributed to a good response by staff.

 

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Patient Voice: Beth Felt a Lump but the Nurse Didn’t. How a Patient and her Providers Turned it Around
By Tom A. Augello, CRICO

Patient Voice: Beth felt a lump in her breast but the NP covering for her regular primary care doctor told her there wasn't a need for testing because she didn't feel it. An insistent patient, a concerned doctor, an apology, stellar coordination with specialists, and remission complete the story. Now, this patient praises her health care providers and the institutions they work in.

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Safer Breast Care, Culling Bad Claims, Pt Safety Research, & more...
By Alison Anderson, CRICO, Missy Padoll, CRICO, Wallinda Hutson, CRICO

Insights October 2016: Safer Breast Care, Culling Bad Claims, Patient Safety Research, & more...

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Clinician Burnout, Patient Safety Research, & more...
By Alison Anderson, CRICO, Missy Padoll, CRICO, Wallinda Hutson, CRICO

Insights September 2016: Clinician burnout, patient safety research, disclosure guidelines, and more...

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A Patient Safety Survey Course
By Jock Hoffman, CRICO

What do you want to learn more about?

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Who’s Who in Health Care?
By Jock Hoffman, CRICO

It’s not always clear who does what.

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A First Place Mindset About Medical Error
By Jock Hoffman, CRICO

The size of the problem isn’t what’s important.

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Miscommunication, Tracking Referrals, and more...
By Alison Anderson, CRICO, Missy Padoll, CRICO

Insight May 2016: Miscommunication, Tracking Referrals, and more...

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Milepost 40
By Jock Hoffman, CRICO

Celebrating 40 years of patient safety innovation.

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