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Primary Care Docs Try to Up Their Diagnosis Game
By Tom A. Augello, CRICO

The idea of missing something, or finding out that follow up on a lab order or specialty consult fell through the cracks, can haunt providers. Nothing represents these concerns better than a claim from a patient or family that you failed to diagnose their cancer. A recent review of professional liability claims from across the United States shows that diagnosis-related claims account for a higher percentage of dollar costs than any other category.


The Impact of Disruptive Behavior in the OR
By Missy Padoll, CRICO

Savvy leaders are making the connection between communication failures as a root cause of adverse events and malpractice suits in their hospitals.


Doctors Lose Their Own Malpractice Case
By Tom A. Augello, CRICO

The defendant’s role in a successful defense against a claim of malpractice is critical, but it isn’t easy. Clinician have to be able to follow advice from lawyers, cope with their own emotions, which often include anger or fear, and project competence and likability to potential jurors. These things—none of which are taught in medical school—can be a challenge to a medical professional. Sometimes malpractice cases have to be settled because the defendant clinician cannot adapt to the legal system.


Case Study, Surgeon Culture, and more
By Alison Anderson, Missy Padoll, Wallinda Hutson, CRICO

Insights July 2018: Case Study, Surgeon Culture, and more


Part III: Harvard Joins IHI to Cut Referral Mistakes
By Tom A. Augello, CRICO

According to estimates, as many as half of medical specialty referrals are not fully completed. In a study of medical malpractice cases asserted in the Harvard system between 2006 and 2015, 46 cases involved referral breakdowns, with an incurred cost of $11 million. The vast majority involved severe harm to the patient. Closing the Loop... is a guide to prevent this from continuing.


Part II: Harvard Joins IHI to Cut Referral Mistakes
By Tom A. Augello, CRICO

Mishandled specialty referrals in ambulatory care can harm patients and lead to litigation if a diagnosis is delayed or missed. Two leading groups hope individual practices and institutions will use the Guide to make their referrals more reliable and reduce mistakes.


Part I: Harvard Joins IHI to Cut Referral Mistakes
By Tom A. Augello, CRICO

In any complex medical system, malpractice cases can arise from failures in the referral process. Typically these are situations in ambulatory care where the doctor recommends that a patient see a specialist, but it either doesn’t happen or nobody acts on the result. A new tool from The Institute for Healthcare Improvement and CRICO helps guide doctors and practices to prevent these referral errors and the harm from resulting diagnostic failures.


Patient Safety Discussion Toolkit for System Expansion
By Ariadne Labs in partnership with CRICO/Risk Management Foundation of the Harvard Medical Institutions

The Patient Safety Discussion Toolkit for System Expansion has been developed by Ariadne Labs in partnership with CRICO, for use by physicians during the pre-affiliation phase of a merger, acquisition, or affiliation of two organizations that provide clinical care. This discussion toolkit can help clinical leaders identify differences in clinical practice, resources, and culture that are most likely to affect patient safety. grant_icon


Emerging Risks in Interventional Radiology
By Jock Hoffman, CRICO

Sicker patients in riskier settings.


Covering our Volunteers
By Hermen Yee, Esq, and Caren-Elise Titus, CRICO

If you are a member of the Harvard medical community who has registered with the MA Responds program to volunteer in a declared public health emergency, you may have wondered if you are covered by your CRICO professional liability policies. The good news is that generally you are covered! The only caveat is that some of you need to obtain certain written authorizations from your sponsoring institution.

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