The researchers concluded: Partnering with patients and families to obtain reports on inaccuracies in visit notes may contribute to safer care. Mechanisms to encourage greater use of patient and family reporting systems are needed.
Citation for the Full-text Article
Bourgeois FC, Fossa A, Gerard M, Davis ME, Taylor YJ, Connor CD, Vaden T, McWilliams A, Spencer MD, Folcarelli P, Bell SK. A patient and family reporting system for perceived ambulatory note mistakes: experience at 3 U.S. healthcare centers. J Am Med Inform Assoc. 2019 Sep 3. doi: 10.1093/jamia/ocz142. [Epub ahead of print]