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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Missed Diagnosis of Cancer in Primary Care: Insights From Malpractice Data

  • July 23, 2019

Data from CRICO Strategies’ Comparative Benchmarking Service (CBS) database on closed malpractice claims involving diagnostic errors were used to identify the key features of missed cancer diagnoses in primary care settings.


Co-authored by CRICO’s VP of Advanced Data Analytics and Coding, Jonathan Einbinder, MD, this study aimed to find some of the key aspects of missed cancer diagnoses in an ambulatory setting. By analyzing over 2155 closed malpractice claims from outpatient general medicine, the authors were able to determine that missed cancer diagnoses accounted for 46% of all diagnostic error claims. Most of these missed diagnoses were from lung, colorectal, prostate, or breast cancer.

Further contributing factors were identified as well, the most common being errors in clinical judgment such as a delayed referral or failure to order a test. The findings suggest that more strenuous closed-loop systems should be put in place to prevent diagnostic error.

Citation for the Full-text Article

Aaronson E, Quinn G, Wong C, et al. Missed diagnosis of cancer in primary care: Insights from malpractice claims data. Journal of Healthcare Risk Management. 2019 July 23. doi:10.1002/jhrm.21385.