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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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The Elusive and Illusive Quest for Diagnostic Safety Metrics

  • May 7, 2018

Breaking down the ways in which diagnoses are evaluated for their quality and safety, authors Gordon D. Schiff, MD and Elise L. Ruan MD, MPH examine the metrics used to measure diagnostic processes with support for research in diagnostic error and improvement from CRICO.


Diagnostic errors have become one of the leading types of errors cited in medical malpractice claims, and the authors dig into the ways in which the diagnostic process is measured by a number of groups in order to critique current measurements of quality and safety.

By looking into quality and safety metrics of other industries, such as manufacturing and pharmaceuticals, the authors help to frame ways in which methods of measurement from those fields may be beneficial to the diagnostic process in the healthcare field as well.

 

Citation for the Full-text Article

Schiff GB, Ruan EL. The elusive and illusive quest for diagnostic safety metrics. Journal of General Internal Medicine. 2018; 33(7):983–5. DOI: 10.1007/s11606-018-4454-2.