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Recent Coverage

March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Addressing Ambulatory Safety and Malpractice:
The Massachusetts PROMISES Project

  • December 1, 2016

This Health Services Research editorial tells how the Massachusetts PROMISES (Proactive Reduction of Outpatient Malpractice: Improving Safety, Efficiency, and Satisfaction) project sought to “identify and improve safety in what [they] referred to as 3 + 1 areas of known risk in the outpatient setting.”


The authors say they were “particularly interested in communication issues during clinical encounters and around sensitive communication that needs to occur when things go wrong,” as discussed in the CRICO Strategies 2015 benchmarking report, “Malpractice Risks in Communication Failures.”

 

Citation for the Full-text Article

Schiff  GD, Reyes Nieva H, Griswold P, Leydon N, Ling J, Biondolillo M, Singer SJ. Addressing ambulatory safety and malpractice: The Massachusetts PROMISES project. Health Services Research. December 2016;  51(S3): 2634–2641. doi:10.1111/1475-6773.12621.