Improving CG-CAHPS, the Secret Sauce

  • October 25, 2013

The best way to improve clinician and group consumer assessment of healthcare providers and systems scores is to to stop talking about them and just focus on what matters, says Richard Corder, AVP of Business Development at CRICO Strategies, in HealthStream’s inaugral issue of PX Advisor.

“What really matters is whether we are fostering and leading cultures which create safe environments for caregivers to do their best work and ultimately, whether their patients receive the best care,” says Corder.


Read the  full-text article:
Corder R. Improving CG-CAHPS - the “secret” saucePX Advisor. Fall 2013; 1(1):22-27.