Recent Coverage

March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.


March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.


January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Improving CG-CAHPS, the Secret Sauce

  • October 25, 2013

The best way to improve clinician and group consumer assessment of healthcare providers and systems scores is to to stop talking about them and just focus on what matters, says Richard Corder, AVP of Business Development at CRICO Strategies, in HealthStream’s inaugral issue of PX Advisor.

“What really matters is whether we are fostering and leading cultures which create safe environments for caregivers to do their best work and ultimately, whether their patients receive the best care,” says Corder.


Read the  full-text article:
Corder R. Improving CG-CAHPS - the “secret” saucePX Advisor. Fall 2013; 1(1):22-27.