Recent Coverage

March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.


March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.


January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Mass. Hospitals Urged to Apologize, Settle

  • May 27, 2012

CRICO was an early adopter of the “disclosure, apology, and offer” approach — the cornerstone of a new initiative to improve the state’s cumbersome and costly malpractice system. ... A coalition of Massachusetts physician, hospital, and patient groups believe that this approach will cut down on lengthy litigation and build trust between caregivers and patients.


Read complete article:

Kowalczyk  J.  Mass. hospital urged to apologize, settle.  The Boston Globe.