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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Huddles, Timeouts Improve ED Safety

  • September 1, 2011

Medical malpractice data analysis from CRICO proves the value of communication and huddles in the emergency department.


Communication among caregivers is always important, but never more so than in the ED. A collaboration among CRICO Strategies and hospitals across the country has produced several simple but effective ways to improve communication. The goal of the collaboration was to find ways to improve patient safety and outcomes in the ED, says Dana Siegal, RN, CPHRM, director of patient safety services with CRICO Strategies.

CRICO Strategies is a division of CRICO created in 1998 to extend the patient safety mission beyond the Harvard-affiliated organizations through effective products and services.  For more information on how to implement huddles and timeouts, contact Dana Siegal, RN, CPHRM at 617.679.1354 or email Dana.

Citation for the Full-text Article

Huddles, Timeouts Improve ED Safety. Healthcare Risk Management. September 1, 2011.