Video
Patient Voice: Beth Felt a Lump but the Nurse Didn’t. How a Patient and her Providers Turned it Around
Dec 15, 2016
Beth Pyliotis shares her compelling story of how her breast cancer was diagnosed and treated. Despite a rocky start when a temporary NP covering for the PCP did not recommend testing and the patient insisted, the subsequent care was excellent and comprehensive once the PCP returned. See how this patient heard an apology, and now has nothing but praise for the coordination and compassion of her primary care at Atrius Health and treatment at Dana-Farber Cancer Institute.
About the Series
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Our Safety Net podcast features clinical and patient safety leaders from Harvard and around the world, bringing you the knowledge you need for safer patient care.
Episodes
Recent episodes from the Safety Net series.
Health Payment Reform Act: Rules to Protect Providers
Podcast
Dec 05
After a state medical error disclosure and apology law went into effect in November 2012, health providers in Massachusetts have protections and rules to follow.
Slow to Diagnose Endocarditis After Repeat Visits
Podcast
Apr 04
One thing that seemed to be missing in this particular evaluation was a formal differential diagnosis that may have been present in the physician's brain, but wasn't documented, and there's no evidence that it was really thought about.
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Apr 04
Signs of Bias in Rejected Request for Accommodation
Podcast
Dec 12
Boston Attorney Megan Kures explains how a hospital should respond to a request for accommodation. Tip: it shouldn't be a knee-jerk no, and be sure to involve HR from the start.
Play Episode

Dec 12
Cardiac Event Mismanaged in ED
Podcast
Apr 13
An otherwise healthy 50-year-old woman presented to the Emergency Department with atypical chest pain. Discharge and death the next morning followed.
Play Episode

Apr 13