Tom Augello is responsible for producing, directing, and editing all multi-media for CRICO which includes video, audio, and podcast production. His productions can be found on our website, as well as Spotify, YouTube, and iTunes.
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Lahey RAP Testimonial
Video
CRICO's risk assessment unit is heralded as a positive, helpful partner who helps lead organizations to impactful patient safety changes via clearly defined actions.
New Study Finds Outpatient Adverse Events Common, Often Preventable
Podcast
Some top-line conclusions are that outpatient harm was relatively common and often serious, with a call to action for intervention in outpatient errors. Drs. David Levine and David Bates of Brigham and Women’s Hospital and Harvard Medical School are joined by their co-author and CRICO Chief Medical Officer, Dr. Luke Sato, who leads our discussion.
A Pending Test at Discharge and a Return with Sepsis
Podcast
A 68-year-old male was admitted to the hospital after falling on ice and feeling short of breath. Two days after discharge, the patient arrived by ambulance at another hospital in septic shock. The patient filed a claim against the hospital, alleging that the failure to communicate a critical lab result required readmission and several weeks of follow-up treatment.
Taking the Pulse of a Clinician’s Interpersonal Skills
Podcast
Several Harvard-affiliated medical institutions are piloting a program to provide personalized feedback to physicians about the effect of their behavior and interactions on others. More than 675 individuals have gone through the Rapid Pulse 360 evaluations as of Spring 2024. Can it have an impact on employment practices claims or provider-to-provider communication factors? And can follow-up one-to-one coaching help?