Tom Augello is responsible for producing, directing, and editing all multi-media for CRICO which includes video, audio, and podcast production. His productions can be found on our website, as well as Spotify, YouTube, and iTunes.
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Lahey RAP Testimonial
Video
CRICO's risk assessment unit is heralded as a positive, helpful partner who helps lead organizations to impactful patient safety changes via clearly defined actions.
Response to Charges of Discrimination can Help or Hurt a Hospital, Any Employer
Podcast
When hospitals and medical practices face charges of discrimination from employees, the consequences can include litigation, large payments, morale problems, and less quality care for the patients they serve. How an employer responds can make all the difference in outcomes. Based on closed claims in the Harvard medical system, two cases illustrate that point. We interview Megan Kures, of Hamel, Marcin, Dunn, Reardon and Shea, who offers some principles to follow.
Health Payment Reform Act: Rules to Protect Providers
Podcast
After a state medical error disclosure and apology law went into effect in November 2012, health providers in Massachusetts have protections and rules to follow.
A Net to Catch Patients at Risk of Falling Through the Cracks
Podcast
The Harvard teaching hospitals and their affiliated institutions have banded together to tackle one of the most difficult and deadly challenges that face all health care providers: clinical tests and specialty referrals that are lost to follow-up. Anecdotal evidence already shows patients who were rescued by the Ambulatory Safety Net project. Navigators are convincing patients to follow through, and results are being flagged.