Boston, (October, 24 2023) – CRICO is proud to announce it has been awarded a 2023 Sitecore Experience Awards (SEA) Honorable Mention along with collaborator, Velir, for its work on a website redesign to dramatically boost engagement.

The SEAs recognize Sitecore customers and their partners that have transformed their organization in innovative ways, with entries clearly demonstrating how their use of Sitecore solutions deliver ground-breaking customer experiences and add great overall value to the business.

With double the amount of global award entries in 2023 compared to last year, CRICO’s recognition is proof of the amazing work the team has done to shape the composable future with Sitecore.

“We want to extend congratulations to CRICO for its Honorable Mention award,” said Lee Miles, Chief Customer Success Officer, Sitecore. “At Sitecore, we’re thrilled to be able to commend our customers and partners in this way, celebrating how truly innovative all have been over the last year. Here’s to another 12 months of great work, transformative collaboration, and shared victories!”

Further details about the Sitecore Experience Awards can be found at

Velir leveraged our experience with Sitecore to design and build a modernized website. The site better represents CRICO’s dual mission of protecting providers and promoting safety, vastly improving the experience for our target audience of member clinicians and health care professionals. Since the launch, the site is seeing higher engagement metrics, demonstrating achievement of our core business goal to improve the user experience. The bounce rate has plummeted while pages per session rose appreciably. Metrics show us that the right people are coming and staying.

Missy Padoll

Missy Padoll

Director of Marketing


For close to 50 years, CRICO has served the clinicians, institutions, and employees of the Harvard medical institutions and their affiliates with a superior medical professional liability program. It is our mission to protect providers and promote safety: safeguarding the assets and reputations of our insured organizations and the people they employ through vigorous yet fair malpractice defense strategies, working closely with organizational leaders and physicians to provide insured-clinicians the support they need in the aftermath of an adverse event, as well as facilitating cross-organizational convening to encourage broad adoption of proven patient safety practices. To learn more visit

Media Contact:
Missy Padoll

T. 617.450.6841

About Sitecore

Sitecore is the leading provider of end-to-end digital experience software. Unifying data, content, commerce, and experiences, our SaaS-enabled, composable platform empowers brands like L’Oréal, Microsoft, and United Airlines to deliver unforgettable interactions across every touchpoint. Our solution provides the cutting-edge tools brands need to build stronger connections with customers, while creating content efficiencies to stand out as transformation and innovation leaders. Experience more at

Sitecore is a registered trademark of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names or trademarks belong to their respective holders.

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