CRICO Insights: January 2022

Key Considerations to Avoid Policy/Protocol Missteps

Our data show the odds of an MPL case closing with an indemnity payment increase 145% when a policy/protocol breakdown has occurred during care/treatment. As we start a new year, here are some key considerations for interventions to reduce this risk:


Determine if breaches are due to the policy’s purpose or the associated tasks


Routinely address failures to follow established policies


Evaluate trends and inconsistencies to identify where a policy to unify diverse behavior is needed


Focus on policies germane to high-risk consequences


Engage all impacted disciplines in the process of development and periodic review

Read more: Policy/Protocol Missteps More Likely to Result in Paid Claims


Doctors and the Law: A Judge Offers a Peek Behind the Gavel

As trial activity resumes in Massachusetts, this talk with the Honorable Hiller Zobel, a retired Superior Court of Massachusetts Associate Justice, gives insight into what it means to be a doctor in the courtroom. What do you need to know about med mal trials?


EHR Error Exacerbates Adverse Event during IHT

Failure to monitor a patient's physiological status and lack of standard operating procedures during intra-hospital transport resulted in the death of a 60-year-old female. What went wrong?


Patient Safety Alert: Informed Patient Refusal in Virtual Care

In its 30th published Patient Safety Alert, CRICO’s AMC PSO focused on how to manage informed consent during virtual care. Download the issue today...


The Power of Collaboration to Advance Patient Safety

Reflecting on 2021, CRICO President and CEO Mark E. Reynolds calls out work done to broadly implement an ambulatory safety net program to prevent diagnostic delays and shares recent achievements resulting from CRICO’s unique ability to convene leaders of the Harvard medical community. What have we been able to achieve?

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