Of the cases that involved communication failures, the BCH researchers found that 40% included a handoff of care. Of those cases involving patient handoffs, 77% likely were preventable with a handoff tool developed by the I-PASS Patient Safety Institute. Additionally, malpractice cases involving communication errors were more expensive to defend.
Citation for the Full-text Article
Improving patient handoffs helps reduce malpractice claims. Healthcare Risk Management. March 1, 2022. Available at https://www.reliasmedia.com/articles/print/149130-improving-patient-handoffs-helps-reduce-malpractice-claims
- Frequency and nature of communication and handoff failures in medical malpractice claims
- Journal of Patient Safety Study Shows I-PASS Can Significantly Decrease Likelihood and Cost of Malpractice Claims