HealthLeaders reported,  “A 2015 [benchmarking] study conducted by CRICO Strategies found that communication errors accounted for over 1,700 deaths and $1.7B in additional costs to the healthcare system.” The  data also revealed that “23,000 medical malpractice claims between 2009 and 2013, found communication problems were contributing factors in 7,149 cases (30%).” 

 

Citation for the Full-text Article

Ward B. How to improve patient handoffs. HealthLeader’s Media. 2020 March 13. 

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