HealthLeaders reported, “A 2015 [benchmarking] study conducted by Candello found that communication errors accounted for over 1,700 deaths and $1.7B in additional costs to the healthcare system.” The data also revealed that “23,000 medical malpractice claims between 2009 and 2013, found communication problems were contributing factors in 7,149 cases (30%).”
Citation for the Full-text Article
Ward B. How to improve patient handoffs. HealthLeader’s Media. 2020 March 13.