News

What Patients Value About Reading Visit Notes: A Qualitative Inquiry of Patient Experiences With Their Health Information

Jul 01, 2017

The researchers developed a patient feedback tool linked to OpenNotes as part of a pilot quality improvement initiative focused on patient engagement.

Study Conclusion: Patients and care partners who read notes and submitted feedback reported greater engagement and the desire to help clinicians improve note accuracy. Aspects of what patients like about using both notes as well as a feedbacktool highlight personal, relational, and safety benefits.

Citation for the Full-text Article

Gerard M, Fossa A, Folcarelli PH, Walker J, Bell SK. What patients value about reading visit notes: A qualitative inquiry of patient experiences with their health information. Journal of Medical Internet Research. 2017;19(7):e237. doi:10.2196/jmir.7212.

Related CRICO Article

Can Access to Doctor Notes Help Patients Find Mistakes, Recall Care Plans? [Podcast]

First Published – July 01, 2017

Latest News from CRICO

Get all your medmal and patient safety news here.

Closing the Loop on Medical Referrals

News
CRICO is collaborating with the National Patient Safety Foundation (NPSF) on a project to identify best practices for managing patient referrals to specialists using electronic health records. The NPSF-CRICO collaboration is a part of CRICO's commitment to understanding and improving systems to support safe health care delivery through analysis of claims in our Comparative Benchmarking System.

    CRICO’s Patient Safety Leadership: A Missing Piece

    News
    Jeffrey Cooper, Professor of Anaesthesia of Harvard Medical School, was inspired to write a letter to the editor of Patient Safety and Quality Healthcare (PSQH); in response to Susan Carr's article about CRICO’s milestone 40th anniversary. Dr. Cooper highlights CRICO’s greatest achievements: its ability to convene clinical leaders from across the Harvard medical community.

    Communication Failures in Medical Malpractice – Lessons Learned From Candello

    News
    This article, co-authored by Mazen Maktabi and CRICO's Gretchen Ruoff for the American Society of Anesthesiologists publication ASA Monitor, examines how analyzing theCandello database of medical malpractice claims enables organizations to glean valuable insight as to the extent and cause of potential patient safety risks.

    Human-Machine Collaborative Optimization via Apprenticeship Scheduling

    News
    This thesis project—Human-Machine Collaborative Optimization via Apprenticeship Scheduling—was co-funded by CRICO and submitted to the Department of Aeronautics and Astronautics at Massachusetts Institute of Technology (MIT).
See more news items
X
Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.
Confirm