Conclusion: Process-of-care failures occurred frequently among adult primary care patients with rectal bleeding and were associated with overall fair or poor quality. Educating practitioners and creating office-based systems to ensure adequate history taking, physical examination, and processes for ordering, performing, and interpreting diagnostic tests are needed to improve the quality of care.

Citation for the Full-text Article

Weingart SN, Stoffel EM, Chung DC, Sequist TD, Lederman RI, Pelletier SR, Shields HM. Delayed Workup of Rectal Bleeding in Adult Primary Care: Examining Process-of-Care Failures. The Joint Commission Journal on Quality and Patient Safety. January 2017; 43(1): 32–40.

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