Dana Siegal, director of patient safety for CRICO Strategies, says although communication errors are not solely to blame for patient harm, they often serve as the catalyst to subsequent missteps. The CBS report, published in January by CRICO Strategies, analyzed 23,000 medical malpractice claims filed between 2009 and 2013 in which patients suffered some degree of harm.
Citation for PSQH's full-text article:
I-PASS and SBAR handoff tools have proven benefits. PSQH. Apr 13, 2016.