Video
Beth Felt a Lump but the Nurse Didn’t. How a Patient and her Providers Turned it Around
Dec 15, 2016
Beth Pyliotis shares her compelling story of how her breast cancer was diagnosed and treated. Despite a rocky start when a temporary NP covering for the PCP did not recommend testing and the patient insisted, the subsequent care was excellent and comprehensive once the PCP returned. See how this patient heard an apology, and now has nothing but praise for the coordination and compassion of her primary care at Atrius Health and treatment at Dana-Farber Cancer Institute.
About the Series
We’ve got you.
Our Safety Net podcast features clinical and patient safety leaders from Harvard and around the world, bringing you the knowledge you need for safer patient care.
Episodes
Recent episodes from the Safety Net series.
Bad Finger, Good Documentation
Podcast
Dec 01
A patient sued her hand surgeon, claiming the surgical approach increased the chance that their finger wouldn’t fully heal from a prior fracture. The defense leaned on contemporaneous clinical notes and documentation of the consent process to achieve a defense verdict.
Timing of Conversation Influences Settlement in Age Discrimination Claim
Podcast
Nov 23
After an employee alleges age discrimination, conversations with their supervisor could be perceived as retaliation. An attorney at CRICO describes the pitfalls in these discrimination and retaliation cases and how to avoid some of them.
Play Episode
Nov 23
Communication Post-op Blamed in Large Settlement
Podcast
Jul 01
A cholecystectomy patient alleged that mishandling of her post-operative calls to the surgical practice and lack of follow-up caused her post-operative complications. Like many cases, how the surgical practice communicated with the patient after a complication occurred was a key aspect.
Play Episode
Jul 01
Battery in Toddler’s Nose Missed at First
Podcast
Mar 27
Parents alleged that a delayed diagnosis of a foreign body in their child’s nose caused preventable nosebleeds, nasal infection, nasal septal perforation, and the need for surgery. The malpractice claim named the pediatric group, two pediatricians, and a pediatric nurse practitioner, and was settled in the low range.
Play Episode
Mar 27
