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CRICO Insights: April 2019

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CRICO Insights: April 2019

By Alison Anderson, Missy Padoll, Wallinda Hutson, CRICO

Related to: Disclosure + Apology, Education, Electronic Health Records, Nursing, Publications, Surgery

CRICO Insights: April 2019

Key Ways to Rise Up When EHRs Are Unexpectedly Down

What you can do before, during, and after an unexpected Electronic Health Records (EHR) system fail.


Participate in EHR downtime drills.


Know where, how, and to whom to go to for downtime/recovery updates.


Communicate responsibly to patients about the downtime status and safeguards in place.


Practice safe information exchange, including verbal and paper handoffs.

Acknowledge the extra work and increased risk of burnout; support fellow workers and reach out if overwhelmed.

Wait for the “all clear.” Downtime isn’t over for you until it’s over for everyone.

Learn more: EHR Downtime: What Clinicians Need to Know. Or, download the complete EHR Downtime Guidelines.


 

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Is an Apology After an Adverse Event Treated as an Admission of Negligence?

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Convenient Bundles for CME

We provide prepackaged sets of content to make earning your 0.5 Risk Management Category 1 Study in Massachusetts easy-peasy. There’s something for everyone...

 


April 16, 2019
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