Video
Lahey RAP Testimonial
May 03, 2022
Lahey risk managers and quality officers discuss why they recommend partnering with CRICO for a risk assessment and best practices sharing exercise. CRICO’s Bessie Manley-Szum explains the process and benefits.
Commentators
- Andrew Villanueva MD, Chief Quality Officer, Lahey Medical Center
- Barbara McCarthy RN, BSN, MPH, Enterprise Risk Officer, Beverly Hospital
- Bessie Manley-Szum RN, MPH/HA, Director of Patient Safety, CRICO
Episodes
Recent Episodes from the MedMal Insider Series
Response to Charges of Discrimination can Help or Hurt a Hospital, Any Employer
Podcast
When hospitals and medical practices face charges of discrimination from employees, the consequences can include litigation, large payments, morale problems, and less quality care for the patients they serve. How an employer responds can make all the difference in outcomes. Based on closed claims in the Harvard medical system, two cases illustrate that point. We interview Megan Kures, of Hamel, Marcin, Dunn, Reardon and Shea, who offers some principles to follow.

Health Payment Reform Act: Rules to Protect Providers
Podcast
After a state medical error disclosure and apology law went into effect in November 2012, health providers in Massachusetts have protections and rules to follow.

Slow to Diagnose Endocarditis After Repeat Visits
Podcast
One thing that seemed to be missing in this particular evaluation was a formal differential diagnosis that may have been present in the physician's brain, but wasn't documented, and there's no evidence that it was really thought about.

Signs of Bias in Rejected Request for Accommodation
Podcast
Boston Attorney Megan Kures explains how a hospital should respond to a request for accommodation. Tip: it shouldn't be a knee-jerk no, and be sure to involve HR from the start.