Recent Coverage

March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.


March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.


January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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10 Ways Lack of Communication is Ruining Healthcare

  • May 2, 2017

CRICO Strategies data demonstrate the risks and vulnerabilities associated with communication failures among health care providers.

Looking at ways in which ineffective or nonexistent communication poses risks in health care, this article cites data from the CRICO Strategies CBS Report, Medical Malpractice Risks of Communication Failures, to demonstrate the risks of provider-to-provider communication failures.


Citation for the Full-text Article

Fisher N. 10 ways lack of communication is ruining healthcare. Forbes. May 2, 2017.