Jonathan Einbinder, Vice President for Advanced Data Analytics and Coding for CRICO’s Patient Safety Department, said: “The primary challenge with video visits is the inability to directly observe and lay hands on the patient.” He added, “Such incomplete pictures can lead to diagnostic errors and the potential for lawsuits.”

Referencing recent analytical data from CRICO’s national CBS Database, Einbinder cited some of the liability risk findings: “Of 106 telemedicine-related claims from 2014 to 2018, 66% were diagnosis-related, and 12 percent of the telemedicine-related claims were associated with surgical treatment, 11% were related to medical treatment, and 5% were associated with medication issues.”

In the article’s exploration of ways to avoid a lawsuit, Einbinder said, “An important step to preventing liability is also having strong telehealth systems and protocols in place and the necessary support to carry them out.”

Citation for the Full-text Article

Gallegos A. 3 malpractice risks of video visits. Medscape. September 1, 2020.

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