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Clear Communication: Always Key to Quality Care

  • December 19, 2018

Hand in hand with development and application of effective therapies should be clear communication between patients and their oncology professionals.


Kerin Torpey Bashaw, MPH, BSN, RN, Senior Vice President of Patient Safety and Risk Management for The Doctors Company and participant in CRICO Strategies Comparative Benchmarking System (CBS) spoke to Oncology Times about best practices for communication and avoiding malpractice claims in oncology settings. To better understand these risks, an analysis by The Doctors Company and CRICO Strategies of 562 medical malpractice claims involving breast cancer filed between 2009 and 2014, identified two points at which harm can occur.

 

Citation for the Full-text Article

Perron M. Clear communication always key to quality care. Oncology Times. December 20, 2018. doi: 10.1097/01.COT.0000550760.95618.c0

 

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