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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Healthcare miscommunication cost $1.7B and nearly 2,000 lives

  • February 1, 2016

Here's one more reason why physician practices and hospitals must make it a goal to improve communications: new research shows poor communication has a body count of more than 1,700.

 


Communication problems were a contributing factor in 7,149 cases (30 percent) of 23,000 medical malpractice claims filed between 2009 and 2013, according to the report, published by research/analysis firm CRICO Strategies. That percentage includes 1,744 deaths and $1.7 billion in hospital costs, the report found. In addition, 37 percent of all high-severity injury cases involved communication failures.

However, researchers said the statistics they compiled are likely only scratching the surface, as there are likely numerous communication-related patient harms that did not lead to malpractice claims.

 

Citation for the Full-text Article

Budryk Z. Healthcare miscommunication cost $1.7B--and nearly 2,000 lives.  FierceHealthcare. February 1, 2016