CRICO Insights: December 2017

9 Key Steps to a Safer Referral System

CRICO and IHI/NPSF experts recently joined forces to develop a 9-step referral process for ambulatory care and recommendations to help close the patient safety gaps.


PCP orders a referral


PCP communicates referral to specialist


Referral reviewed and authorized


Appointment scheduled


Consult occurs


Specialist communicates plan to patient


Specialist communicates plan to PCP


PCP acknowledges receipt of plan


PCP communicates plan to patient/family

Read more: Toward an Ideal Referral Process
Note: Members of the expert panel will present an overview of the Closing the Loopguidelines during an open webinar on January 10, 2018.


Device Vendors Distract Surgical Team

Following surgery for rectal prolapse—which involved a malfunctioning stapling device—a 53-year-old male experienced complications and required additional surgery. What went wrong?


Chronology of a Malpractice Case

Recently, I was looking through the CRICO website and came upon the Chronology of a Malpractice Case and realized that—for a corporation in the med-mal business—CRICO got it all wrong. Dr. Cronin gets it right...


Lung Cancer

Which patients need to be screened? How do you talk with patients about the uncertainties associated with lung cancer screening? Free Cat 1 CME on your schedule...

aic caresPODCAST

Harvard Primary Care Sites Collaborate on Innovations in Patient Safety, Quality

Efforts to “move the needle” to improve quality and prevent harm are paying off. Hear how clinicians transformed their practices...

white paper

Safety Culture and Risk Reliability in Health Care

“A personal commitment to making care safer is fostered by an environment that encourages curiosity about why errors occur. We are encouraged to be open about our errors and the system vulnerabilities we see. We feel comfortable speaking up, without fear of punishment.” Does this describe your work culture?

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Latest News from CRICO

Get all your medmal and patient safety news here.

    In the Wake of a New Report on Diagnostic Errors SIDM Invites Collaboration and Policy Action

    A new report by CRICO and Johns Hopkins Armstrong Institute Center for Diagnostic Excellence provides the first national estimate of permanent morbidity and mortality resulting from diagnostic errors across all clinical settings. The Society to Improve Diagnosis in Medicine (SIDM) works to raise awareness of the burden of diagnostic error as a major public health issue and calls for collaboration and policy action on the issue.

    Burden of Serious Harms from Diagnostic Error in the USA

    New analysis of national data by a multidisciplinary research team from the Johns Hopkins Armstrong Institute Center for Diagnostic Excellence and CRICO, found that across all clinical settings, an estimated 795,000 Americans die or are permanently disabled by diagnostic error each year.

    Diagnostic Errors Linked to Nearly 800,000 Deaths or Cases of Permanent Disability in U.S.

    CRICO in partnership with Johns Hopkins Armstrong Institute Center for Diagnostic Excellence, conducted a study that indicates misdiagnosis of disease or other medical conditions leads to hundreds of thousands of deaths and permanent disabilities each year in the U.S.
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