CRICO Insights: December 2017

9 Key Steps to a Safer Referral System

CRICO and IHI/NPSF experts recently joined forces to develop a 9-step referral process for ambulatory care and recommendations to help close the patient safety gaps.

1.

PCP orders a referral

2.

PCP communicates referral to specialist

3.

Referral reviewed and authorized

4.

Appointment scheduled

5.

Consult occurs

6.

Specialist communicates plan to patient

7.

Specialist communicates plan to PCP

8.

PCP acknowledges receipt of plan

9.

PCP communicates plan to patient/family

Read more: Toward an Ideal Referral Process
Note: Members of the expert panel will present an overview of the Closing the Loopguidelines during an open webinar on January 10, 2018.


vendorsCASE STUDY

Device Vendors Distract Surgical Team

Following surgery for rectal prolapse—which involved a malfunctioning stapling device—a 53-year-old male experienced complications and required additional surgery. What went wrong?

case

Chronology of a Malpractice Case

Recently, I was looking through the CRICO website and came upon the Chronology of a Malpractice Case and realized that—for a corporation in the med-mal business—CRICO got it all wrong. Dr. Cronin gets it right...

lungsONLINE CME: MITIGATING RISKS IN PRIMARY CARE

Lung Cancer

Which patients need to be screened? How do you talk with patients about the uncertainties associated with lung cancer screening? Free Cat 1 CME on your schedule...

aic caresPODCAST

Harvard Primary Care Sites Collaborate on Innovations in Patient Safety, Quality

Efforts to “move the needle” to improve quality and prevent harm are paying off. Hear how clinicians transformed their practices...

white paper

Safety Culture and Risk Reliability in Health Care

“A personal commitment to making care safer is fostered by an environment that encourages curiosity about why errors occur. We are encouraged to be open about our errors and the system vulnerabilities we see. We feel comfortable speaking up, without fear of punishment.” Does this describe your work culture?


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Latest News from CRICO

Get all your medmal and patient safety news here.

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