This article by CRICO’s Hannah Tremont was published online in the Medical Professional Liability Association’s ‘Inside Medical Liability’ newsletter. The article highlights data from Candello’s 2025 Benchmarking Report, “Malpractice Risks in Communication Failures: A 10-Year Follow Up.” 

Tremont concludes: “As the 2025 Candello analysis makes clear, the financial impact of communication failures is no longer hypothetical. It is measurable, rising, and actionable. The question is not whether organizations can afford to invest in better communication but whether they can afford not to.”


Full-text Citation

Tremont H. Financial Impact of Medical MiscommunicationInside Medical Liability. Medical Professional Liability Association. January 2026.

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