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Emotional PPE, Case Study, and More

By Alison Anderson, Missy Padoll, Wallinda Hutson, CRICO

Related to: Claims, Communication, Primary Care, Medication, Nursing, Other Specialties, Publications, Surgery

CRICO Insights: June 2020

5 Ways to Help Non-coronavirus Patients as Care Options Evolve

A few suggestions to help guide expectations for anxious patients and family members returning for care that was postponed or delayed due to the pandemic.


Familiarize yourself with your organization’s messaging to patients


Respond to patients as quickly as possible


Encourage sick or injured patients to seek care and continue treatment


Balance communication preferences with confidentiality and liability concerns


Plan your virtual visits—preparation and caution are needed




Best Medical Practices Course 2020

PCPs, join us on November 7 for a day-long CME program focused on maximizing skills and minimizing risks in the primary care setting. Save the date...



“What We’re Going Through Now is Not Normal”

What is the impact on clinicians and patient safety as COVID-19 drags thousands of doctors and nurses into front-line wards across the country to pitch in? Do you Have Your Emotional PPE?



Failure to Double-check Blood-product Dosing Imperils Tonsillectomy Patient

An 8-year-old girl experienced a tenfold dosing error of clotting factor. What went wrong?


Transparent Face Masks Offer Communication Solution for Hearing Impaired Patients

Clear masks—which enable patients to read lips—have been available for several years. Now, thanks to James Wiggins, BWH is broadening their availability. Lower barriers for all your patients...



Fulfill Your Requirements with Our CME Bundles

CME Bundles are an easy way to fulfill your Massachusetts licensing requirement for Risk Management Category 1 Study. Check out bundles for Communication and Coordination and Medical Procedure Mishaps. Grab your bundle...


June 17, 2020
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