Recent Coverage

March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.


March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.


January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Expert Consensus on Currently Accepted Measures of Harm

  • December 1, 2021

This article, co-authored by CRICO President and CEO Mark E. Reynolds and Luke Sato, MD, reported on expert consensus collected to identify key triggers and adverse events that lead to patient harm.

By Hosting a modified World Café event, funded in-part by a CRICO grant, in March of 2018, the authors gathered experts to facilitate a focused discussion on the key events and triggers in their respective clinical domains. These experts were asked to rate each of these triggers by importance and suitability for chart review. Using these rated events, the authors were able to determine which factors were most suitable for chart review in order to monitor their frequency in the occurrence of adverse events.


Citation for the Full-text Article

Logan MS, Myers LC, Salmasian H, Levine DM, Roy CG, Reynolds ME, Sato L, Keohane C, Frits ML, Volk LA, Akindele RN, Randazza JM, Dulgarian SM, Shahian DM, Bates DW, Mort E. Expert consensus on currently accepted measures of harm. Journal of Patient Safety. 2021; 17(8):e1726-e1731. doi: 10.1097/PTS.0000000000000754