Harnessing the Power of Medical Malpractice Data to Improve Patient Care

  • November 24, 2019

This case study on UMass Memorial Health Care, describes how the organization harnesses CRICO Strategies’ CBS data to benchmark its performance against national peers to catalyze clinical improvements. 

This strategy has proven successful in yielding positive change in such areas as emergency department ultrasound coverage, obstetrics communication, and airway management training. UMass Memorial’s ability to embed claims data use into its culture and to share learning across clinical services offers lessons for health care organizations of any size.


Citation for the Full-text Article

Siegal D, Swift J, Forget J, Slowick T. Harnessing the power of medical malpractice data to improve patient care. Journal of Healthcare Risk Management. November 24, 2020; 39(3): 28-36. doi:10.1002/jhrm.21393


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