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Recent Coverage

August 1, 2018 An Evidence-based Intraoperative Communication Tool for Emergency General Surgery: A Pilot Study

CRICO-funded researchers developed and then piloted an evidence-based tool aimed at improving team communication in Emergency General Surgery.

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July 31, 2018 Hospital Mergers or Acquisitions May Cause Short-Term Patient Safety Issues

Drawing from a CRICO-funded study that found institutional partnerships and transactions might put patients at a higher risk for harm in the short run, this STAT op-ed piece emphasizes that “Improving the safety of patient care is possible during mergers and affiliations, but requires intentional efforts.”

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July 31, 2018 Viewpoint: Why Hospital Mergers Raise Patient Safety Problems

This Becker’s Hospital Review viewpoint offers six insights garnered from a July 31, 2018 STAT op-ed piece, written by Ariadne Labs researchers and CRICO’s president and CEO Mark Reynolds.

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What Patients Value About Reading Visit Notes: A Qualitative Inquiry of Patient Experiences With Their Health Information

  • July 1, 2017

Conducted by Beth Israel Deaconess Medical Center researchers, this CRICO-supported study aimed to learn more about patient experiences with reading and providing feedback on their visit notes.


The researchers developed a patient feedback tool linked to OpenNotes as part of a pilot quality improvement initiative focused on patient engagement.  

Study Conclusion: Patients and care partners who read notes and submitted feedback reported greater engagement and the desire to help clinicians improve note accuracy. Aspects of what patients like about using both notes as well as a feedback tool highlight personal, relational, and safety benefits. 

Citation for the Full-text Article

Gerard M, Fossa A, Folcarelli PH, Walker J, Bell SK. What patients value about reading visit notes: A qualitative inquiry of patient experiences with their health informationJournal of Medical Internet Research. 2017;19(7):e237. doi:10.2196/jmir.7212. 

Related CRICO Article

Can Access to Doctor Notes Help Patients Find Mistakes, Recall Care Plans? [Podcast]