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February 16, 2021 Defining Best Practices for Interhospital Transfers

Interhospital transfers (IHT) are important yet recognized as high-risk transitions in care. This study was funded by CRICO to help define the best practice principles for IHTs and identify improvement opportunities.

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February 12, 2021 The MPL Association Appoints Mark Reynolds, CRICO President and CEO, a Board Officer

CRICO President and CEO Mark E. Reynolds has been named as a board member of the Medical Practice Liability Association.

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November 16, 2020 Development and Validation of a Deep Learning Model for Detection of Allergic Reactions Using Safety Event Reports Across Hospitals

This study, funded by CRICO grants, utilized a deep learning algorithm to identify instances of allergic reactions in the free-text electronic narratives of hospital safety reports.

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What Patients Value About Reading Visit Notes: A Qualitative Inquiry of Patient Experiences With Their Health Information

  • July 1, 2017

Conducted by Beth Israel Deaconess Medical Center researchers, this CRICO-supported study aimed to learn more about patient experiences with reading and providing feedback on their visit notes.


The researchers developed a patient feedback tool linked to OpenNotes as part of a pilot quality improvement initiative focused on patient engagement.  

Study Conclusion: Patients and care partners who read notes and submitted feedback reported greater engagement and the desire to help clinicians improve note accuracy. Aspects of what patients like about using both notes as well as a feedback tool highlight personal, relational, and safety benefits. 

Citation for the Full-text Article

Gerard M, Fossa A, Folcarelli PH, Walker J, Bell SK. What patients value about reading visit notes: A qualitative inquiry of patient experiences with their health informationJournal of Medical Internet Research. 2017;19(7):e237. doi:10.2196/jmir.7212. 

Related CRICO Article

Can Access to Doctor Notes Help Patients Find Mistakes, Recall Care Plans? [Podcast]