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We support our subscribers from the Harvard medical community in delivering the safest health care in the world.

Through national partnerships, Candello, established as a division of RMF, pools malpractice data and expertise from professional liability insurers across the country into a database representing one-third of U.S. MPL cases.

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Clinical Case Studies

CRICO's clinical case studies are based on actual medical professional liability claims. Our patient safety experts dig into what went wrong, what went right, and what clinicians can learn from the past for a safer future.

Case Study

A Failure to Document Patient’s Refusal

Add a patient’s refusal of cancer screening, risks related to the refusal, and alternatives offered to the EHR.

Case Study

Inadequate Screening of Patient with Substance Use Disorder Has Fatal Ending

A middle-aged adult with a history of depression, anxiety, and alcohol use disorder died by suicide after not receiving adequate screening, referrals, or follow-up.

Case Study

Inadequate Documentation Complicates Review of Chest Tube Placement

A patient received a settlement after experiencing a liver laceration following a chest tube placement, which required emergent surgery and prolonged hospitalization. Poor documentation put the provider’s technique and standard of care into question.

Case Study

Unwitnessed Fall Highlights Gaps in Documentation

A patient’s unwitnessed fall in the emergency department (ED) was not documented until the patient returned for further evaluation. Late documentation can be perceived as defensive and may make it difficult to defend care later if there is a lawsuit.