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October 19, 2022
A successful clinician-patient relationship is built on trust, two-way trust. Patients need to feel safe divulging health-related information and their clinician’s judgment relies, at least in part, on the patient’s candidness.
Insights October 2022. New Telehealth Video Series, Lost Specimens Podcast, and Two Free CME Webinars
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The RAP Process was a Gift
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Related to: Ambulatory, Emergency Medicine, Primary Care, Nursing, Obstetrics, Other Specialties, Patient Safety Awareness, Surgery, Teamwork Training
Duration: 57 seconds
Pat Folcarelli, Director of Patient Safety at Beth Israel Deaconess Medical Center, talks about the opportunity the RAP provided for tapping into feedback from colleagues to impact changes.