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How to Earn Category 2 Risk Management Credits

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The CRICO Are You Safe? case studies contain information that you can access in different formats: web pages, one page handouts, and a slideshow version with additional data included

Note: If slideshow files do not open properly in an Internet Explorer browser either use another browser such as Google Chrome, or right-click the link and choose Save Target As, to save this PDF to your desktop.


Topic and Module 





Reliable Diagnoses
Should I use a Decision Support Tool?

web pdf slideshow

Closing the Loop
Am I sure my patient got the test I ordered?

web pdf slideshow

Closing the Loop
Is my specimen handling process reliable?

web pdf slideshow

Partnering with Patients
Is my patient’s history up to date?

web pdf slideshow

Closing the Loop
Who is responsible for follow up?

web pdf slideshow

Standard Communication
Did the specialist change the treatment plan?

web  pdf  slideshow

Partnering with Patients
Does my patient understand why I ordered this test?

web pdf slideshow

Reliable Diagnosis
Are we prepared to triage this patient call?

web pdf slideshow

Closing the Loop
Are we properly tracking tests results and referrals? 

web pdf slideshow

Standard Communication
Is the procedure being performed what the patient consented to?

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Are You Safe Bundle
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About the Slideshow PRESENTATIONS

CRICO has produced presentations for use by providers and practice staff interested in sharing the Are You Safe? case studies with colleagues. The slideshows include additional data and complementary information and are accompanied by a facilitator’s guide.


The Are You Safe? case studies draw on experiences from primary care providers in Internal or Family Medicine practices. However, many of the inherent lessons are applicable to outpatient specialty care practices. The case studies are intended for all members of your team (physicians, advanced care providers, nurses, medical assistants, allied health professionals, administrative staff). Each module highlights ambulatory patient safety risks/vulnerabilities to stimulate discussion and help your practice identify opportunities to assess and (if necessary) improve systems.

Discussion Tips

Each Are You Safe? case study includes prompts for discussing the vulnerabilities exposed by the case example, and for assessment of your practice/systems. Focus on the broader patient safety issues that may impact future care. Limit narrow analyses of the facts, this case is an illustrative example to initiate discussion.

  • Acknowledge that discussions about medical errors, delays in care, or patient grievances are difficult for the individuals involved and impacts the entire care team/ practice.
  • Frame the conversation, for example: the purpose of this discussion is to learn from what occurred, identify opportunities to improve the system, and prevent recurrence of a similar event
  • Recognize that everyone comes to work to help others but, at times, systems do not support the individual.
  • Engage multiple perspectives in discussions related to patient safety vulnerabilities by soliciting input from all disciplines.

July 1, 2020
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