Recent Coverage

March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.


March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.


January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Adoption of a Closed-Loop Communication Tool to Establish and Execute a Collaborative Follow-Up Plan

  • May 1, 2019

Researchers, co-supported by CRICO grants, sought to assess radiologists’ adoption of a closed loop communication and tracking system called, Result Alert and Development of Automated Resolution (RADAR). 

The study concluded, “A closed-loop communication system that enables establishing and executing a collaborative follow-up plan for incidental pulmonary nodules can be adopted and improves the quality of radiologists’ follow-up recommendations.”


Citation for the Full-text Article

Hammer MM, Kapoor N, Desai SP, Sivashanker KS, Lacson R, Demers JP, Khorasani R. Adoption of a closed-loop  communication tool to establish and execute a collaborative follow-up plan for incidental
pulmonary nodules
. American Journal of Roentgenology. 2019;212(5): 1077-1081.


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