CRICO CRICO home

Recent Coverage

February 16, 2021 Defining Best Practices for Interhospital Transfers

Interhospital transfers (IHT) are important yet recognized as high-risk transitions in care. This study was funded by CRICO to help define the best practice principles for IHTs and identify improvement opportunities.

READ MORE >

February 12, 2021 The MPL Association Appoints Mark Reynolds, CRICO President and CEO, a Board Officer

CRICO President and CEO Mark E. Reynolds has been named as a board member of the Medical Practice Liability Association.

READ MORE >
November 16, 2020 Development and Validation of a Deep Learning Model for Detection of Allergic Reactions Using Safety Event Reports Across Hospitals

This study, funded by CRICO grants, utilized a deep learning algorithm to identify instances of allergic reactions in the free-text electronic narratives of hospital safety reports.

READ MORE >

View All News & Research

Communication Failures in Medical Malpractice – Lessons Learned From the CRICO Strategies’ Comparative Benchmarking System

  • February 1, 2017

This article, co-authored by Mazen Maktabi and CRICO’s Gretchen Ruoff for the American Society of Anesthesiologists publication ASA Monitor, examines how analyzing the CRICO Strategies Comparative Benchmarking System database of medical malpractice claims enables organizations to glean valuable insight as to the extent and cause of potential patient safety risks.


Communication failures may lead to patient harm, serious injury, or death. Looking at data from the CRICO Strategies national Comparative Benchmarking System (CBS), authors discuss some of the risks associated with miscommunication between providers as well as between providers and patients. Organizations that contribute their data to CBS are able to understand the magnitude of incurred financial losses and pinpoint what is driving those losses—in this study, communication failures.

 

Citation for the Full-text Article

Maktabi M. Ruoff G. Communication failures in medical malpractice – Lessons learned from the CRICO Strategies’ Comparative Benchmarking System. ASA Monitor. Feb 2017; 81(2): 20-22. [Subscription may be required.]

 

Related CRICO Report

Malpractice Risks in Communication Failures: 2015 CRICO Strategies National CBS Report