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Closing the Loop on Medical Referrals

  • February 9, 2017

CRICO is collaborating with the National Patient Safety Foundation (NPSF) on a project to identify best practices for managing patient referrals to specialists using electronic health records. The NPSF-CRICO collaboration is a part of CRICO’s commitment to understanding and improving systems to support safe health care delivery through analysis of claims in our Comparative Benchmarking System.


Through ongoing analysis of malpractice claims and safety event data, CRICO identifies factors contributing to breakdowns in the referral process. “We have found that closing the loop on referrals is a critical process that many clinicians feel they don’t have complete control over, yet it is a vitally important component toward achieving correct and timely diagnosis,” says Luke Sato, MD, senior vice president and chief medical officer of CRICO.

Citation for the Full-text Press Release

Closing the loop on medical referralsPRWeb. February 9, 2016.