CRICO CRICO home

Recent Coverage

July 1, 2022 Development of a Taxonomy for Characterising Medical Oncology-related Patient Safety and Quality Incidents: A Novel Approach

Using funding from CRICO, this study describes the development of a comprehensive, validated taxonomy for medical oncology-related incidents.

READ MORE >

June 18, 2022 Trial and Error: Learning From Malpractice Claims in Childhood Surgery

Using Candello Solutions by CRICO, this article analyzed the malpractice claims involving patients ≤ 18 years old that occurred from 2008 to 2017.

READ MORE >

March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

READ MORE >

View All News & Research

Closing the Loop on Medical Referrals

  • February 9, 2017

CRICO is collaborating with the National Patient Safety Foundation (NPSF) on a project to identify best practices for managing patient referrals to specialists using electronic health records. The NPSF-CRICO collaboration is a part of CRICO’s commitment to understanding and improving systems to support safe health care delivery through analysis of claims in our Comparative Benchmarking System.


Through ongoing analysis of malpractice claims and safety event data, CRICO identifies factors contributing to breakdowns in the referral process. “We have found that closing the loop on referrals is a critical process that many clinicians feel they don’t have complete control over, yet it is a vitally important component toward achieving correct and timely diagnosis,” says Luke Sato, MD, senior vice president and chief medical officer of CRICO.

Citation for the Full-text Press Release

Closing the loop on medical referralsPRWeb. February 9, 2016.