Recent Coverage

March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.


March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.


January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Primary Care Collaboration to Improve Diagnosis and Screening for Colorectal Cancer

  • April 19, 2017

Supported by CRICO funding, 25 primary care practices, from July 2014–June 2016, worked to improve colorectal cancer (CRC) screening and diagnosis.

Called the Academic Innovations Collaborative (AIC) Comprehensive, Accessible, Reliable, Exceptional and Safe (CARES) Initiative, the collaboration was built on the foundation of team-based care to improve patient safety in participating practice sites and systems by reducing missed and delayed diagnosis of cancer and reducing preventable harm for patients with complex care needs.

Study Conclusion: The collaborative effectively engaged teams in a broad set of process improvements with key lessons learned related to barriers, information technology challenges, outreach challenges/strategies, and importance of stakeholder and patient engagement.


Citation for the Full-text Article

Schiff GD, Bearden T, Hunt LS, Azzara J, Larmon J, Phillips RS, Singer S, Bennett B, Sugarman JR, Bitton A, Ellner A. Primary care collaboration to improve diagnosis and screening for colorectal cancer. The Joint Commission Journal on Quality and Patient Safety. 2017. In Press, Corrected Proof.