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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Miscommunication: One of the Costliest Problems in Healthcare Today

  • March 31, 2016

Just how much can miscommunication cost the healthcare industry? According to a study published by CRICO Strategies, it may cost up to $1.7 billion and as many as 2,000 lives – and that’s just the beginning.

 


Just how much can miscommunication cost the healthcare industry? According to a study published by CRICO Strategies, it may cost up to $1.7 billion and as many as 2,000 lives – and that’s just the beginning. The study looked at 30% of malpractice cases in the U.S. between 2009 and 2013 and found that the most common forms of miscommunication include information around a patient’s condition, inadequate informed consent, poor documentation, and unsympathetic response to patient’s complaints. The amount of money and lives lost may even be greater, as the focus of this particular study was only on malpractice cases.

 

Citation for the Full-text Article

Best K. Miscommunication: One of the Costliest Problems in Healthcare TodayThe WorkSpace Today. March 31, 2016